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7 Best Remote Support Software

7 Best Remote Support Software

Have you ever thought that you can access a PC or computer that is present miles away from you? It sounds weird. But this is possible with the help of Remote Support Software. This Software enables you to use a PC as if you are sitting in front of it while being miles apart.

Remote Desktop Software is not something unusual as most people have heard of it. It is a kind of Software, a feature that permits the local system desktop environment to run remotely in one of the systems while the actual thing is on some other PC or system.

The word Remote itself means a local connection. In simple words, the Remote Support Software aids in accessing any other user’s machine for several purposes. This could be a business purpose, problems like remote control, file transfer, desktop sharing, etc. Various organizations’ help desks significantly use Remote Access tools. These tools help in troubleshooting the issues that are faced by the client and thus saving time. The tasks get less complicated, and all the work done will be more precise. This increases the chance of customer satisfaction.

Another thing that is very confusing when it comes to remote software support is the choice of the right Software. To save your time and to make your work easier, we have come up with a list of the top 7 best remote support software. The things that we have kept in mind while choosing these tools were a user-friendly interface, secure connection, compatibility of the tool, and the customer support it offers.

  1. TeamViewer

The first Software in this list is TeamViewer. TeamViewer is the first pick of all the larger enterprises having teams all around the globe. TeamViewer being a remote support software combines remote access and shared meeting tools under one roof. You can get both these features in a single app. Although the price plans of TeamViewer are pretty high, the incredible features that it offers to combat the price point.

Another feature of TeamViewer that makes it one of its kind is the versatility that it comes with. This versatile tool can be used on Windows, OS X, Linux, Android, and iOS. This offers remote clients to work using any device of their choice. The interface of TeamViewer is very user-friendly for navigation. The features like wake-on-LAN that allows users to wake up a sleeping computer and to put it back to sleep once finished, file transferability, iOS screen sharing, and much more, made us put TeamViewer on the top of the list.

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  1. ManageEngine RecoveryManager

Web-based Software that lets you retain all your AD(active directory) info and retrieve the deleted objects. ManageEngine RecoveryManager is versatile in many ways as it allows the users to get back only the particular types of objects or specific qualities of the needed objectives. ManageEngine RecoveryManager is the best when it comes to backups and is an ideal tool. It works great for all kinds of businesses, whether they be small or large.

This remote support software comes with several advanced tools and features, including vast search options, management of recovery, and free recovery restart that aids the users to manage their system and all the backups more efficiently.

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  1. Heroku Enterprise

Heroku Logo. (PRNewsFoto/Heroku)

Suppose you’re looking for a remote support software that lets you build your apps using your desired languages and the tools you like, such as Java, Python, Ruby, etc. Heroku Enterprise is for you. This support software tool is so flexible the developers will be able to manage their enterprises’ trust and control their requirements conveniently.

The developers can use the Salesforce App Cloud with the help of this tool. This will enable them to build the desired app using all the advanced tools such as programming tools. The features, including mart containers, support for continuous delivery, and collaboration for development that come with Heroku Enterprise, also benefit the developers.

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  1. Zoho Assist

Zoho Assist- a multi-purpose remote support software. This Software offers remote access to computers and allows screen sharing too. Zoho Assist supports everything, whether it be Windows, Mac, and Linux computers or devices like Android and iOS, Raspberry Pi devices, and Chromebooks. This allows users to cover a wide range of clients. The sessions can be initiated from the desired browsers as there is no restriction of any particular browser. Moreover, the process can be initiated through the desktop or mobile applications.

If we talk about the interface of this remote support software, Zoho Assist does not disappoint. The interface of this tool is pretty user-friendly and is clutter-free. This makes it easy for all the users around the globe to use this Software without much hassle. In addition to this, the people who are using this tool for the first time will find it pretty easy to operate Zoho Assist.

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  1. Remote Access Plus

A troubleshooting software that works the best for IT helps desk workers and system administrators find solutions to the problems. Like several other remote support software, the Remote Access Plus interface is quite user-friendly, making it easy to use. You can access Windows, Mac, as well as Linux computers through Remote Access Plus.

Remote Access Plus comes with numerous diagnostic tools, including command prompt, file manager, event log viewer, device manager, and more. The features like audio, video, text chat, and remote shutdown are also significant in this remote support software. Another incredible thing about Remote Access Plus is its pretty affordable pricing plan. Moreover, it comes with a free trial too. So, if you own a small business or planning to start one, Remote Access Plus is the best pick for you.

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  1. Supremo

If you are looking for remote support software free from the hassle of installation and configuration, we have you covered. Supremo is a pretty lightweight and easy-to-use tool and works without installation and configuration of firewalls and routers. You can access any remote PC or system with great ease through this tool.

Supremo can be used with a single license and enables numerous connections from a single machine. This tool can be installed as a Windows service, which is a great thing as the PC located far away can be controlled conveniently without any human intrusion.

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  1. ISL Light Remote Desktop

ISL Light Remote Desktop is the best pick for you if you are in search of remote support software that is secure and reliable. It allows the users to access the computers or PC’s that are unattended without any problem. This remote support software can be used on Windows, Mac, and Linux. You can also have access to this tool through your mobile devices. It occurs in two ways: cloud-based service or an on-premises solution.

Like much other remote support software present out there, ISL Light Remote Desktop is easily manageable. It allows you to manage any system or remote PC in seconds. You can access multiple computers, share your screen, transfer files, chat with others, video call, and various other things through this remote support software. It comes with numerous customization options that make its usage fun.

Talking about the security that it offers, ISL Light Remote Desktop does not disappoint users when it comes to secure connections. ISL Light Remote Desktop comes with 256-bit AES encryption and is highly stable.

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Remote Access is Rousing!

Remote access is always an exciting and fun thing and gets even more exciting with this remote support software. There is various other Software in the market, too, that have incredible features. It would be best if you went for the one that suits you the best.

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